Terms of use

1. General conditions

Welcome to the website ohridpearls.com.mk . By using this website and placing an order through it, you agree to these terms of use.
If you do not agree to these terms, please do not use the website.

2. Company information

This website is operated by:

ISKRA PERLES Ohrid LLC
Bulevar Turistika no. 32-1/7
Ohrid, North Macedonia

Contact email:
info@ohridpearls.com.mk

3. Products

The website sells original Ohrid pearls and handmade jewelry.

All products are described and presented with maximum accuracy. However, slight differences in appearance are possible due to handcrafting or photography.

4. Orders

By placing an order on our website, you confirm that:

  • you are at least 18 years old

  • the information you provide is accurate and complete.

The order is considered confirmed after successful payment processing.

5. Payment

Payments on this website are processed through a secure payment system.

Payment card data is not stored on our servers.

6. Delivery

The delivery of the products is made to the address that the buyer provides when ordering.

Delivery times may vary depending on the courier service and delivery location.

More information is available in our Shipping Policy .

7. Product returns

If the product arrives damaged or incorrect, the buyer has the right to request a refund in accordance with our Return Policy .

8. Limitation of liability

The company is not responsible for:

  • delays caused by courier services

  • customs procedures

  • other circumstances beyond our control.

9. Intellectual property

All content on this website, including texts, photographs and design, is protected by intellectual property laws.

Copying, reproduction or distribution without written permission is prohibited.

10. Changes to the terms and conditions

The company reserves the right to change these terms and conditions at any time.

Any change becomes effective upon publication on the website.

11. Applicable law

These terms and conditions are governed by and construed in accordance with the laws of the Republic of North Macedonia.